Matterport AI assistant by Path: a 24/7 concierge inside your tours

Sep 28, 2026

Path AI concierge greeting a buyer at the start of a virtual property tour on a phone

Your Matterport tour shows the space. Path tells you who's walking through it.

Paste your Matterport link. Path adds Ella, an AI concierge that answers buyers' questions 24/7 in 42+ languages and can walk them through the tour room by room. Path also scores every visitor so your team knows who to call first.

No re-scan
Matterport keeps hosting your 3D model
No Matterport API key
Available on Path+ and above

Book a demo →

How Path works with Matterport

Path doesn't re-host or replace your Matterport tour. It sits on top of it.

Matterport keeps hosting your 3D model. Nothing gets re-scanned.
Path loads your model inside Path's tour page with Matterport's Showcase SDK, and puts the AI guide on top.
Path uses its own Matterport SDK key, so you don't need an API key or a connected Matterport account.
Path reads your Mattertags to find the rooms, then moves buyers from room to room as Ella talks.

Add Path to a Matterport tour in about two minutes

In Path, go to Properties > Create property > Full Path Experience > Link a 3D walkthrough.
Paste the public share link of your Matterport tour, such as my.matterport.com/show/?m=… A model URL or model ID also works. Path shows: Matterport detected.
Enter the property name and address. Then pick the AI agent buyers will meet: one of Path's agents or a voice clone from AI Clones. Website, phone and target audience (buyer, investor, renter or other) are optional.
Click Create 3D tour. Path loads your model, takes a snapshot at each Mattertag, names each space with AI and merges tags that sit in the same room. Then it builds the room order, questions and narration. This usually takes about a minute.
Share it. Every tour gets its own public link, and buyers don't need an account to open it. You can also embed the tour on your site as a chat widget, an inline iframe or a full-screen landing page. It works with WordPress, Webflow, Squarespace or custom code.

Scanned per floor, or has a detached building? Click Add another Matterport model for each one. Path combines them into one tour.
Few or no Mattertags? The model still imports. Path groups the scan points into rooms. If that doesn't work, it builds one space for the whole model.
Matterport and other 3D tours need Path+ or above.

See Path in 90 seconds

This is the 90-second Path explainer. To see Path on your own Matterport tour, bring one link to a demo.

Watch the 90-second Path walkthrough on YouTube →

What buyers can ask Ella

Buyers type a question or hold the mic to talk. Ella answers 24/7 in 42+ languages.

Take a guided tour: Ella walks them room by room and asks about intent, household, timeline and priorities. If the guided tour isn't ready yet in a buyer's language, they can explore in that language or take the guided tour in English.
Explore on their own: buyers move around freely and ask as they go.
Ask about the home: Ella answers from the custom instructions you add for the property.
Ask about the area: the nearest grocery store, schools, parks, gyms, transit or the airport. Path looks up places on Google within 5 km of the property's address.
See it on a map: Ella pins places on a map inside the tour. The map has satellite, 3D and Street View, plus walking and driving times from the property.

Where Ella's answers come from

Your custom instructions: add property facts and guidance at any time from the property's Update menu.
Nearby places, looked up on Google from the property's address.
A web search, when your own material doesn't cover a question.

Ella is instructed never to make things up or invent a number. Every tour also shows buyers this note: AI may provide inaccurate information. Verify important details.

What your sales team gets

Every visitor becomes a lead your team can act on.

Contact details up front: before the tour starts, buyers enter their name, email and phone, and agree to share them with the listing agent.
A 0–100 conversion score for every visitor, based on engagement, recency and the buyer profile they share.
A Hot Leads list with intent signals (budget, timeline, preferences, financing), plus AI-drafted emails and call scripts.
Each visitor's conversation history, and a CSV export of your visitor list.
An email alert after a new visitor's first interaction, with a summary of the conversation.
Viewing requests: Book a viewing opens your scheduling link (Calendly, Acuity or any URL) if you add one. Otherwise it emails you a meeting request.
Property insights: top questions, where visitors come from, buyer intent, household mix, purchase timeline, sentiment and who's coming back.
CRM sync to HubSpot or Follow Up Boss, one visitor at a time or automatically.
A weekly digest of your top visitors and key insights.

Matterport's AI vs Path: different jobs

The Matterport column comes from Matterport's own website (its plans, Cortex AI, Property Intelligence and blog pages), read in September 2026. The Path column describes Path's product as of September 2026. Features and plans change, so check matterport.com for current details.

Matterport's AI builds the 3D model, measures and labels it, writes listing copy and drafts guided tours. Path's AI talks with buyers inside the tour. Path runs on your Matterport model, so you can use both.

A dash (—) means we found no such feature in the sources we reviewed.

Matterport is a registered trademark of Matterport, LLC. This page is not sponsored or endorsed by Matterport.

What the AI does

Matterport: Cortex AI creates 3D spatial data from many capture devices. Matterport says it can automatically calculate measurements, create 2D high-definition photos, enforce privacy protection and recognize objects, among other tasks.
Path: An AI concierge inside the tour. It talks with buyers, answers their questions and qualifies them.

Rooms and measurements

Matterport: Property Intelligence automatically measures every wall, including ceiling heights. It labels more than 20 space types, and you can add custom names.
Path: Reads your Mattertags, or groups scan points into rooms, and names each space with AI to build the tour.

Listing copy

Matterport: AI-generated property descriptions with a choice of tone and length. On the Professional plan or higher, the Property Report can be imported into MLS.
Path: —

Guided tours

Matterport: Auto-Tours uses AI to generate a Guided Tour in Workshop, with stops, view angles and room descriptions. It is in open beta on the Professional+ tier.
Path: A narrated guided tour, room by room, built from your model. The guide asks about intent, household, timeline and priorities.

Buyer Q&A by voice or text

Matterport: None listed on the Matterport pages we reviewed.
Path: Voice and text, 24/7, in 42+ languages. Answers questions about the property and nearby places, with a map inside the tour.

Visitor analytics

Matterport: Visits, impressions and unique visitors on every plan, including Free. The Business plan adds full analytics and reporting with export.
Path: Named visitors, top questions, buyer intent, household mix, purchase timeline, sentiment and returning visitors.

Lead capture

Matterport: A business card that shows your contact details, and Quick Links that can send visitors to a booking page.
Path: Contact details before the tour, viewing requests and email alerts for new visitors.

Lead scoring

Matterport: No buyer-intent or lead scoring listed on the plans page.
Path: A 0–100 conversion score for each visitor, plus a Hot Leads list with intent signals.

CRM

Matterport: The plans page names no CRM integration. Developers can use the Showcase SDK and Model API. Account APIs and webhooks are Enterprise-only.
Path: Sync to HubSpot and Follow Up Boss.

VR headsets

Matterport: Explore models in VR on Meta Quest headsets through the Quest Browser.
Path: —

Who hosts the 3D model

Matterport: Matterport. Tours need an active cloud subscription to stay live.
Path: Matterport still does. Path loads your model and adds the concierge on top.

Not on Matterport? Path works with what you have

Other 3D tours: paste a Realsee, Enviz or Marble link, or any other https link. Path embeds it and adds the AI guide. Automatic room detection works for Matterport only.
360° photos: upload one per space, and the AI names each room.
Listing photos: add your website. Path reads the site, pulls your photos and sorts them into spaces. That's Path Lite.
No tour yet: choose Have Path produce it. Path's team can shoot 360° photos on site or build 3D/CGI renders from your plans. Included with Path+.

You can start with photo tours on the 14-day Path Lite free trial. Matterport and other 3D tours need Path+ or above.

Start free 14-day trial →

Path in the news

CBS Boston (WBZ-TV) covered the VR home tours at Boston's Ritz-Carlton Residences, a collaboration that included VSN. Founder Nate Robert-Eze told WBZ-TV that Path adds an AI component to immersive 3D environments.
Path was accepted into the NVIDIA Inception program in 2025.
Path founder Nate Robert-Eze was named to Inman's 2026 Future Leaders in Real Estate.
Path's sister company, VSN Group, was founded by Nate Robert-Eze and has 8 years of work and 700+ developer relationships.

Matterport + Path FAQ

Straight answers for Matterport owners.

Do I keep my Matterport plan?

Yes, keep it. Path doesn't re-host or re-scan your tour. Matterport keeps hosting the 3D model, and Path loads it by its model ID whenever a buyer opens the tour. Matterport says tours need an active cloud subscription to stay live, so keep your Matterport subscription active and your share link public.

Do I need a Matterport API key or developer account?

No. Paste your public Matterport share link. Path loads the model with its own Matterport SDK key, so there's nothing for you to connect.

What if my model has few or no Mattertags?

It still imports. Path groups the scan points into rooms. If that doesn't work, it builds one space for the whole model, so buyers still get a narrated tour.

My property was scanned as several Matterport models. Does that work?

Yes. Click Add another Matterport model for each link, for example one per floor or one for a detached building. Path combines them into one tour.

Which Path plan do I need for Matterport?

Path+ or above. 360° and 3D tours, including Matterport, aren't available on Path Lite. The 14-day free trial is for Path Lite, which covers photo tours, so you can't use it to link a Matterport tour. Book a demo to see your Matterport tour with Path on top.

Where does the buyer data go?

It goes into your Path account. Your dashboard shows each visitor's contact details, conversation, conversion score and property insights. You can export visitors to CSV or sync them to HubSpot or Follow Up Boss. Path runs the service with third-party subprocessors, which are listed on its Subprocessors page. That page states that Path never sells personal data.